24/7 Multi-Cloud Managed Service

Maximize the efficiency and performance of your cloud infrastructure with our Multi-cloud Managed Service and achieve full cloud capabilities 

We'll manage your preferred cloud platform's resources, performance, compliance, and workload optimization. Improve your IT flexibility, resilience, and scalability by using best of breed cloud providers' capabilities and avoid vendor lock-in 

Define Need > Get Solution

Managed Cloud Infrastructure
cloud solutions
cloud solutions
cloud solutions
cloud solutions
cloud solutions

Managing Cloud Infrastructure across Multiple Platforms

Based on industry best practices, our multi-cloud managed services are tailored to your business need and deliver benefits without complexity

Security

  • 24/7 Monitoring
  • Infrastructure Security Scanning and Assessment
  • OS Security Scanning and Assessment
  • Application Security Scanning and Assessment
  • Continuous Compliance 

Operations

  • Log Management
  • Incident Management
  • Problerm Managment
  • Change Managment
  • Continuous Compliance
  • Alerts & Remediation
  • Policy Enforcement
  • Application Monitoring
  • On-demand Provisioning 
  • Security patching 

24/7 Support 

  • Conversational Support 
  • Phone Support (Professional)
  • Slack Support (Enterprise)
  • Monthly Reporting  

SLA Plans

Basic

Professional

Enterprise

OPERATIONS

24/7 Technical Support
Tickets
Live Chat
Tickets
Live Chat
Phone
Tickets
Live Chat
Phone
Slack
24/7 NOC Monitoring
Log Management
Incident Management
Problem Management
Change Management
Slack Alerts
Application Monitoring
Monthly Review Meeting
Monthly Report

SLA

Severity High - All users /functions unavailable (Server Down/Services unresponsive)
<= 4 Hours
<= 1 Hours
<= 15 Minutes
Severity Medium - Majority users /functions affected
<= 8 Hours
<= 2 Hours
<= 15 Minutes
Severity Low - Limited number of users /functions affected. Business process can continue
<= 24 Hours
<= 8 Hours
<= 1 Hour
Severity Minor - one user affected
<= 48 Hours
<= 24 Hours
<= 2 Hours
New work /Change request
<= 48 Hours
<= 24 Hours
<= 4 Hours

SECURITY

24/7 Monitoring
Infrastructure Security Scanning and Assessment
OS Security Scanning and Assessment
Application Security Scanning and Assessment
Continous Compliance
Security patching of OS
Identity & Access Management
Backup Configuration & Management

APPLICATION MANAGEMENT

Deployment
Paid Add-on [ TBD]
Paid Add-on [ TBD]
Paid Add-on [ TBD]
Optimization
Paid Add-on [ TBD]
Paid Add-on [ TBD]
Paid Add-on [ TBD]
Updates
Paid Add-on [ TBD]
Paid Add-on [ TBD]
Paid Add-on [ TBD]
Upgrades
Paid Add-on [ TBD]
Paid Add-on [ TBD]
Paid Add-on [ TBD]
  • - Managed services is scoped for existing cloud Infra only
  • - Infra deployed through us is eligible for special discounts 
  • - Application support is not included unless specified
  • - Basic Support has no SLA & includes passive monitoring

Benefits of Our Managed Multi-Cloud Services

Identity and Access Management (IAM)

We help implement robust Identity and Access Management to ensure secure access control by creating users, groups, and permission sets for specific cloud resources

Enhanced Security & Compliance

We apply a range of best practices—such as IAM, network security, encryption, compliance, monitoring and logging to safeguard your cloud data and resources

Change and Release Management

We support you in change and release management processes by implementing a structured, controlled approach to cloud deployments—minimizing risks and ensuring smooth transitions

Orchestration and Configuration Management

We automate infrastructure provisioning and manage the deployment and lifecycle of resources across your cloud environment

Cloud innovation

We drive continuous innovation by developing new cloud services and solutions tailored to your evolving business needs, partnering closely with your team to unlock growth opportunities

Bills Optimization & Budgeting

We identify and remove underutilized cloud resources, optimize usage, right-size your infrastructure, and implement efficient billing to reduce costs—while keeping your team informed

Monitoring and Alerts

We monitor the performance, health, and availability of cloud infrastructure as well as application, with alerts set up to notify relevant teams instantly when issues arise

Infrastructure Optimization

We monitor and analyze the performance, health, and security of your cloud infrastructure, implementing proactive solutions through real-time monitoring, threshold settings, and alert configurations

Operational Efficiency

Free your internal teams from day-to-day cloud management, allowing them to focus on innovation and core business functions. Let our cloud experts do the end-to-end management for you

Move past demos, follow-ups & broken silos

Go from Need > Solution > impact in one seamless cloud platform

Define Need > Get Solution

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